A Case Study of Enterprise Identity Management System Adoption in an Insurance Organization - Pooya Jaferian et al - Jaferian, P., Botta, D., Hawkey, K., and Beznosov, K. 2009. A Case Study of Enterprise Identity Management System Adoption in an Insurance Organization. In Proceedings of the 3rd ACM Symposium on Computer Human interaction For Management of information Technology (Baltimore, Maryland, November 7 - 8, 2009). CHiMiT '09. ACM, New York, NY.: - LERSSE-RefConfPaper-2009-039