000000330 001__ 330
000000330 005__ 20190228113341.0
000000330 037__ $$aLERSSE-RefConfPaper-2019-002
000000330 100__ $$aDiogo Marques
000000330 245__ $$aVulnerability & Blame: Making Sense of Unauthorized Access to Smartphones
000000330 260__ $$c2019-02-01
000000330 300__ $$amult. p
000000330 520__ $$aUnauthorized physical access to personal devices by people known to the owner of the device is a common concern, and a common occurrence. But how do people experience incidents of unauthorized access? Using an online survey, we collected 102 accounts of unauthorized access. Participants wrote stories about past situations in which either they accessed the smartphone of someone they know, or someone they know accessed theirs. We describe the context leading up to these incidents, the course of events, and the consequences. We then identify two orthogonal themes in how participants conceptualized these incidents. First, participants understood trust as performative vulnerability: trust was necessary to sustain relationships, but building trust required displaying vulnerability to breaches. Second, participants were self-serving in their sensemaking: they blamed the circumstances, or the other person’s shortcomings, but rarely themselves. We discuss the implications of our findings for security design and practice.
000000330 700__ $$aTiago Guerreiro
000000330 700__ $$aLuís Carriço
000000330 700__ $$aIvan Beschastnikh
000000330 700__ $$aKonstantin Beznosov
000000330 8560_ $$flersse-it@ece.ubc.ca
000000330 8564_ $$uhttp://lersse-dl.ece.ubc.ca/record/330/files/paper589.pdf
000000330 8564_ $$uhttp://lersse-dl.ece.ubc.ca/record/330/files/paper589.pdf?subformat=pdfa$$xpdfa
000000330 909C4 $$pIn Proceedings of CHI 2019, Glasgow, UK
000000330 980__ $$aRefConfPaper