@article{Jaferian:287,
      author        = "Pooya Jaferian and Kirstie Hawkey and Andreas
                       Sotirakopoulos and Maria Velez-Rojas and Konstantin
                       Beznosov",
      title         = "{Heuristics for Evaluating IT Security Management Tools}",
      month         = "Jul",
      year          = "2013",
      note          = "Preprint",
}