@article{San-Tsai:259,
      author        = "San-Tsai Sun and Eric Pospisil and Ildar Muslukhov and
                       Nuray Dindar and Kirstie Hawkey and Konstantin Beznosov",
      title         = "{What Makes Users Refuse Web Single Sign-On? An Empirical
                       Investigation of OpenID}",
      month         = "Jun",
      year          = "2011",
}