000000247 001__ 247
000000247 005__ 20130522141940.0
000000247 037__ $$aLERSSE-RefJnlPaper-2010-002
000000247 100__ $$aDavid Botta
000000247 245__ $$aToward Understanding Distributed Cognition in IT Security Management: The Role of Cues and Norms
000000247 260__ $$c2010-08-16
000000247 300__ $$a15
000000247 500__ $$aPreprint
000000247 520__ $$aInformation technology security management (ITSM) entails significant challenges, including the distribution of tasks and stakeholders across the organization, the need for security practitioners to cooperate with others, and technological complexity. We investigate the organizational processes in ITSM using qualitative analysis of interviews with ITSM practitioners. To account for the distributed nature of ITSM, we utilized and extended a distributed cognition framework that includes as key aspects the themes of cues and norms. We show how ITSM challenges foster under-use of cues and norms, which comprises a type of risk that may result in outcomes that are adverse to the organization's interests. Throughout, we use scenarios told by our participants to illustrate the various concepts related to cues and norms as well as ITSM breakdowns.
000000247 6531_ $$acomputer supported cooperative work
000000247 6531_ $$acues and norms
000000247 6531_ $$adistributed cognition
000000247 6531_ $$arisk
000000247 6531_ $$ainformation technology security management
000000247 6531_ $$amutual understanding
000000247 6531_ $$anotifications
000000247 6531_ $$atransactive memory
000000247 6531_ $$ausable security
000000247 700__ $$aKasia Muldner
000000247 700__ $$aKirstie Hawkey
000000247 700__ $$aKonstantin Beznosov
000000247 8560_ $$fbeznosov@ece.ubc.ca
000000247 8564_ $$uhttp://lersse-dl.ece.ubc.ca/record/247/files/247.pdf$$yTransfer from CDS 0.99.7
000000247 909C4 $$p1.	D. Botta, K. Muldner, K. Hawkey, and K. Beznosov, “Toward Understanding Distributed Cognition in IT Security Management: The Role of Cues and Norms,” accepted for publication to the International Journal of Cognition, Technology and Work on 16 / Aug / 2010.
000000247 980__ $$aRefJnlPaper