Mobile Applications for Public Sector: Balancing Usability and Security

Yurij Natchetoi ; Konstantin Beznosov ; Viktor Kaufman

27 February 2009

Abstract: Development of mobile software applications for use in specific domains such as Public Security must conform to stringent security requirements. While mobile devices have many known limitations, assuring complex fine-grained security policies poses an additional challenge to quality mobile services and raises usability concerns. We address these challenges by means of a novel approach to authentication and gradual multi-factor authorization for access to sensitive data. Using our mobile Framework that facilitates low-cost composition of rich applications, we have designed and implemented prototype software that provides secure access to information stored in dedicated online systems, such as Customer Relationship Management, collaboration support, and more for Public Sector workers. Usability of our solution has been confirmed by a first evaluation conducted by a group of volunteers.

Keyword(s): mobile ; usability ; security

Published in: Yurij Natchetoi, Konstantin Beznosov, Viktor Kaufman, “Mobile Applications for Public Sector: Balancing Usability and Security” in the Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), IOS Press, 2008 Amsterdam, ISBN 978–1–58603–924-0, Stockholm, Sweden, 22 - 24 October 2008, article #117, 6 pages.:

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Refereed Conference Papers

 Record created 2009-04-27, last modified 2013-05-22

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