000000162 001__ 162
000000162 005__ 20130522141945.0
000000162 037__ $$aLERSSE-THESIS-2008-004
000000162 041__ $$aeng
000000162 100__ $$aRodrigo Werlinger
000000162 245__ $$aChallenges, Collaborative Interactions, and Diagnosis Performed by IT Security Practitioners: An Empirical Study
000000162 260__ $$c2007-06-13
000000162 520__ $$aThis thesis investigates four different aspects of information security management: challenges faced by security practitioners, interactive collaborations among security practitioners and other stakeholders, diagnostic work performed by security practitioners during the response to incidents, and factors that impact the adoption of an intrusion detection system in one organization. Our approach is based on qualitative analyzes of empirical data from semi-structured interviews and participatory observation. For each theme under study, the contributions of the qualitative analysis are twofold. First, we provide a richer understanding of the main factors that affect the security within organizations. Second, equipped with this richer understanding, we provide recommendations on how to improve security tools, along with opportunities for future research. Our findings contribute to the understanding of the human, organizational, and technological factors that affect security in organizations and the effectiveness of security tools. Our work also highlights the need for continued refinement of how factors interplay by obtaining more rich data (e.g., contextual inquiry), and the need to generalize and validate these findings through other sources of information to study how these factors interplay (e.g., surveys).
000000162 6531_ $$ahot admin
000000162 6531_ $$aqualitative study
000000162 6531_ $$asecurity
000000162 6531_ $$asecurity incidents
000000162 6531_ $$adiagnosis
000000162 6531_ $$acollaboration
000000162 6531_ $$asecurity activities
000000162 6531_ $$aintrusion detection system
000000162 6531_ $$achallenges
000000162 8560_ $$frodrigow@ece.ubc.ca
000000162 8564_ $$uhttp://lersse-dl.ece.ubc.ca/record/162/files/162.pdf$$yTransfer from CDS 0.99.7
000000162 909C4 $$pRodrigo Werlinger, "Challenges, Collaborative Interactions, and Diagnosis Performed by IT Security Practitioners: An Empirical Study," MASc thesis, Department of Electrical and Computer Engineering, University of British Columbia, Vancouver, Canada, July 2008. 
000000162 980__ $$aTHESIS