HOT Admin: Human, Organization, and Technology Centred Improvement of the IT Security Administration - Konstantin Beznosov et al - Konstantin Beznosov, Sid Fels, Lee Iverson, Brian Fisher, "HOT Admin: Human, Organization, and Technology Centred Improvement of the IT Security Administration," CIPS Vancouver Security SIG Meeting, Vancouver, 8 March, 2006, pp.35.: - LERSSE-PRESENTATION-2006-055
 
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